AV Support Service (AVSS)
This central service offers consultancy, support and training and guidance in matters around IT/AV including advice and guidance on equipping lecture rooms and teaching spaces with IT/AV equipment.
|
Service Type
|
Component |
|---|---|
|
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
|
Live |
|
The level of user activity at this point in the academic year.
Business activity level
|
Busy |
|
The regular period during which routine maintenance could take place.
Maintenance window
|
( - ) |
|
Would making a change to the service today present too high a risk to the University?
Restricted change period
|
No |
Getting help
| Support Contact |
AV Support Team
|
|---|---|
| Support Hours | 08:30 - 17:00, Mon - Fri* |
| Out-of-hours Support | No |
| Portfolio Committee | Technology Portfolio |
| Service Sponsor | Bateman, Samantha |
| Service Owner |
Robinson, Peter
|
| Product Owner | |
| Service Manager |
Logan-Fowler, Lewis
|
* except bank holidays and University closure days
How do I...?
I want to...
Raise a support call
Via the online Service Desk help request form or by email
Request training
No
Request Access
Via the below email
More information
Charges
Free to Oxford users.
Initial consultation free.