Facilities Management
Facilities Management services for which IT Services provides part or all of the IT. See individual related services below for details.
|
Service Type
|
Customer |
|---|---|
|
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
|
Live |
|
The level of user activity at this point in the academic year.
Business activity level
|
Less Busy |
|
The regular period during which routine maintenance could take place.
Maintenance window
|
( - ) |
|
Would making a change to the service today present too high a risk to the University?
Restricted change period
|
No |
Getting help
| Support Contact |
Service Desk
01865 (6)12345
|
|---|---|
| Support Hours | 08:30 - 17:00, Mon - Fri* |
| Out-of-hours Support | Telephone Support is provided 24/7 |
| Portfolio Committee | Administration Portfolio |
| Service Sponsor | Ireland, John |
| Service Owner |
Castle, Matthew
|
| Product Owner | |
| Service Manager |
Mason, Ruth
|
* except bank holidays and University closure days
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