Public Cloud IaaS (AWS)
AWS (Amazon Web Services) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.
Government Cloud Agreement with discount
|
Service Type
|
Customer |
|---|---|
|
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
|
Live |
|
The level of user activity at this point in the academic year.
Business activity level
|
Less Busy |
|
The regular period during which routine maintenance could take place.
Maintenance window
|
( - ) |
|
Would making a change to the service today present too high a risk to the University?
Restricted change period
|
No |
Getting help
| Support Contact |
Local IT Support Staff
|
|---|---|
| Support Hours | 08:30 - 17:00, Mon - Fri* |
| Out-of-hours Support | |
| Portfolio Committee | Technology Portfolio |
| Service Sponsor | Fraser, Michael |
| Service Owner |
Rendell, Sam
|
| Product Owner | |
| Service Manager |
Rendell, Sam (CSS)
|
* except bank holidays and University closure days
How do I...?
I want to...
Raise a support call
contact support
Request training
Online
Request Access
See Account Vending service request below for account provision
Make a service request
More information
Charges
Charges are applicable for: academics, UAS, departments, students.
AWS Charges with discount and small overhead.