Data Centre Management
The University Shared Data Centre (SDC) is a modern, robust dedicated space for locating IT equipment run by IT Services on behalf of the entire University. These facilities are available to departments, faculties and colleges and allow them to physically locate computing equipment in a highly secure and controlled environment. The Data Centre and Network Operations Team also manages our space within the JISC-Virtus Data Centre (JDC) in Slough.
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Service Type
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Customer |
|---|---|
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The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
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Live |
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The level of user activity at this point in the academic year.
Business activity level
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Normal |
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The regular period during which routine maintenance could take place.
Maintenance window
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( - ) |
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Would making a change to the service today present too high a risk to the University?
Restricted change period
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No |
Getting help
| Support Contact |
Service Desk
01865 (6)12345
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|---|---|
| Support Hours | 08:30 - 17:00, Mon - Fri* |
| Out-of-hours Support | |
| Portfolio Committee | Technology Portfolio |
| Service Sponsor | Fraser, Michael |
| Service Owner |
James, Alistair
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| Product Owner | |
| Service Manager |
Apostolidis, Emmanouil
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* except bank holidays and University closure days
How do I...?
Raise a support call
Contact Data Centre and Network Operations Team direct
Make a service request
More information
Charges
Charges are applicable for: departments, colleges.