Development and Alumni Relations (DARS)
A set of systems and processes to manage customer relationship data in support of the Development and Alumni Relations objectives across the University. DARS provides support for Development and Alumni Relations activities, including fundraising, marketing and communications, events, underpinned by a customer relationship database containing information on alumni and other supporters of the collegiate University.
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Service Type
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Customer |
|---|---|
|
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
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Live |
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The level of user activity at this point in the academic year.
Business activity level
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Busy |
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The regular period during which routine maintenance could take place.
Maintenance window
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Tuesday (07:00 - 09:00) |
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Would making a change to the service today present too high a risk to the University?
Restricted change period
|
No |
Getting help
| Support Contact |
DARS Support Centre
01865 (6)12300
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|---|---|
| Support Hours | 09:00 - 17:00, Mon - Fri* |
| Out-of-hours Support | No |
| Portfolio Committee | Engagement and Dissemination Portfolio |
| Service Sponsor | Elder, Liesl |
| Service Owner |
Lawton, Kate
|
| Product Owner | |
| Service Manager |
Hobbs, Andrew
|
* except bank holidays and University closure days
How do I...?
I want to...
Raise a support call
Via email or by calling 01865 (6)12300
Request training
Request Access
Submit a User Access Request Form
Make a service request
More information
Charges
Charges are applicable for: departments, colleges, others.