Data Architecture and Modelling
The Data Architecture and Modelling Service is made up of the Enterprise and Data Modelling (Metadata Management) Component which supports and maintains the University’s central tool that is used to store data definitions and models as well as business processes, application definitions and much more.
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Service Type
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Customer |
|---|---|
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The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
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Live |
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The level of user activity at this point in the academic year.
Business activity level
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Normal |
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The regular period during which routine maintenance could take place.
Maintenance window
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( - ) |
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Would making a change to the service today present too high a risk to the University?
Restricted change period
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No |
Getting help
| Support Contact |
Service Desk
01865 (6)12345
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|---|---|
| Support Hours | 08:30 - 17:00, Mon - Fri* |
| Out-of-hours Support | |
| Portfolio Committee | Technology Portfolio |
| Service Sponsor | Ireland, John |
| Service Owner |
Kilgour, Ewan
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| Product Owner | |
| Service Manager |
Lewis, Angela
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* except bank holidays and University closure days
How do I...?
I want to...
Raise a support call
Via the online help request form or by calling 01865 6 12345 (phones monitored 24/7)
Request training
Please refer to the Service Manager for training
Request Access
All Staff with an SSO have read only access. To request edit access please email
Make a service request
More information
Charges
Charges are applicable for: others.